Offering a Nationwide Service

Feedback from our driver’s and clients

At Silver Arrow we aim to position ourselves as the HGV driver’s agency of choice.

We believe in putting our drivers first, ensuring that they are all happy and healthy, both mentally and physically, in their work. Our great team at Silver Arrow are here to help find success in your next role.

We thrive off creating great partnerships between our drivers and our clients and that shows in our positive feedback from both.

Don’t believe us?

Here’s a few that we’ve received recently:

 

DRIVER STORY

“Having worked with several agencies, the experience with Silver Arrow has been pleasant and professional from the start. The team is based in smart and modern office facilities which are in handy access from the M6. The office is run by Kara who seems to encourage a friendly and informal environment, in which her team of professional account managers thrive. The office is always friendly and upbeat, given this is a very reactive and sometimes stressful industry – it’s always a pleasure to hear from and chat to the staff.

Sharon, my account manager is attentive and helpful and never fails to put a smile on my face with her whit. Small things often go a long way at work and a pleasant but professional manner seems to be the norm with all the staff at Silver Arrow.

I like the time sheet portal which is easy to use and can be completed on your mobile, very handy when you spend lots of time at work.

Keep up the good work guys – I can see Silver Arrow going from strength to strength in the future.

Regards

Wayne
Class 1 HGV Driver”

 

CLIENT STORY

“Silver Arrow are a very professional agency who provide a excellence service to XPO I have been using Silver arrow for the last 3 years here on the Interfloor contract.

When I first met Kara and explained the operation and requirements we expected, she was very confident. She said “we can cover all aspects of your requirements regarding your operation”. She was true to her word and came up with the drivers we required.

Sharon and the team are always on call weekends after working hours in the week and are always professional and willing to help no matter the size of the task I ask.

Great team always up for the task.

 

Shaun Westley

Transport Planner”

 

CLIENT STORY

“Silver Arrow, led by Kara McCabe, have been Brit European Automotive largest supplier of external HGV drivers for many years, during this period of time they have provided a High-Quality level of service ensuring that all our demanding requirements are achieved.

The consultants at Silver Arrow are very good at listening to what type of drivers our business needs in what is a niche market and then searching out and procuring the suitable individuals.

Silver Arrow’s level of driver retention is excellent, they manage to keep their drivers for long periods of time due to how they reward them and how well they look after the drivers, they are very mindful of their driver’s wellbeing and work life balance.

The team work hard to ensure Brit European are receiving the level of service they require, she organises regular Operational review meetings to discuss performance, future requirements and any issues that have arisen.

On the very rare occasion that we do have a problem involving a Silver Arrow drivers, Kara and the team respond very quickly and decisively to resolve the issue.

 

Tony Phillips

Head of Operations

Brit European Transport LTD”